Frequently Asked Questions

The Request Process

Who can request resources from Foster Angels?

While most of our requests come from the Department of Child Protective Services, anyone in a child’s circle of support can request resources from a child placement agency. (ie. a CASA volunteer, child placement agency case manager, teacher, nurse etc.) Foster youth or former foster youth can also submit a request for assistance as well.

How do I make a Foster Angels request?

Complete the online Foster Angels request form. Someone from the Foster Angels program team will contact you within four business days on the next steps.

Can I make a request more than once?

Yes! We just ask that when requesting for a second time for the same child or family that you note that on the request form so we can accurately track the number of children we serve in a year. 

What is the service area of Foster Angels of Central Texas?

Foster Angels of Central Texas serves region seven, as defined by the Department of Family and Child Protective Services. This region includes 30 counties in Central Texas.  Our physical office is in Austin, Texas.  There is also Foster Angels of South Texas that serves region 11 and is based out of Corpus Christi, Texas.

Which children can receive assistance from Foster Angels?

Children who are in the conservatorship of the state (temporary or permanent managing conservatorship)

Can I make a request for reimbursements?

It is not in our best practice to fulfill requests for reimbursements.

I requested an e-gift card but got an approval to pick up a physical gift card. Is this correct?

Sometimes we get generous donations from our community which is in the form of physical gift cards and so we need to distribute those. However, we work hard to accommodate workers who have longer distances to travel with electronic gift cards first. We appreciate your grace and flexibility.

I asked that my request be mailed, however, my approval email directs me to pick it up

Unfortunately, lost or stolen mail as well as fraud and theft is a large concern at Foster Angels and we do not want to delay your request by working through these obstacles so we consider mailing requests on a case-by-case basis. 

What is the process once I have my Foster Angels request?

Once you have received your request, we ask that you send us back the receipt from the funds spent within three weeks of picking up your request. Please just take a photo of the receipt and email it to 

I have an uncommon request that Foster angels does not typically fund - can I make the request anyway?

There are a few requests that we review on a case-by-case basis below. Please note the priority is always to fulfill direct needs for children. 

  • Daycare
  • Reunification
  • Utility Bills
What resources does Foster Angels offer to a former or aged out foster youth?

Through our Guide to Thrive program, we provide general assistance to ensure youth transitioning out of care have their basic needs met. In addition, our Senior Thrive Program Manager meets with any youth that submits a request to provide any additional support they might need in the way of budgeting, access to resources, etc. We also have a scholarship program that provides assistance to former or current youth in foster care attending college and our Keys to Success Program that helps youth buy their first car through a savings-match program.

How can an aged out foster youth make a request?

 Complete the request form at or contact our Senior Thrive Program Manager directly at 


Is Foster Angels a 501(c)3 organization?

Yes. Foster Angels of Central Texas has had 501(c)3 status since February 26, 2010, and is tax-exempt.

You can see our official Letter of Determination here


Can I donate used clothing/items to Foster Angels?

Foster Angels only takes BRAND NEW clothing, gifts, electronics, or items.  The only gently used items we take from time to time is a furniture item and some baby gear.  If you are looking for an agency to take your gently-used donations, we recommend contacting SAFE Alliance, Settlement Home, Foster Village, or Goodwill.

If you do make an in-kind donation and need an acknowledgment fill out this form and we will get back to you as soon as possible.


What are the most-needed items Foster Angels needs to be donated?

Foster Angels rely on gift cards year-round to allow for flexibility and also give youth the opportunity to select their own items that help increase their self-esteem.  In addition to gift cards, Foster Angels collect school supplies, backpacks, tablets, and laptops year-round.  We have a variety of wishlists available throughout the year that you can make direct purchases for specific items which can be found under Get Involved.

How is Foster Angels funded?

Foster Angels is funded through foundations, corporate partnerships, and individuals.

How much of my donation goes towards programming?

In 2021, 87% of donations went to fund our programs, 7% were used for fundraising and 5% went towards administrative costs. 


How can I volunteer with Foster Angels on a regular basis?

We can always use administrative help during our office hours on Tuesdays and Thursdays from 9:30 a.m. – 2:30 p.m. However, the availability of these shifts is limited!

How can I sign up for a volunteer shift for the Toys for Teens or Back to School drives?

Each year we host a backpack drive over the summer, that is made possible largely by volunteers. Volunteer shift availability is posted here every summer. In addition, if you would like to volunteer to shop, organize or wrap presents for our holiday drive please check our Toys for Teens page in November to sign up. These shifts do fill up quickly each year!

What are the qualifications to become a mentor?

We are always looking for caring people who are interested in mentoring young adults who have aged out of care. If you can offer guidance and support to one of our youth as they navigate life beyond foster care and work towards their goals please fill out our mentor questionnaire and you will be contacted by our Youth Support Manager, Sarah Crocker.

General Questions About Foster Care

How do I become a foster parent?

Foster Angels is not a child placement agency. To learn more about foster parent information sessions and the best child placement agency for you and/or your family fill out the interest form on the Foster Community website.

How can I get licensed for respite care?

Respite care is a huge need for foster parents that need babysitters. There is an initiative through Fostering Hope that will get you licensed to be a respite caregiver through all child placement agencies. You can also get more information by filling out an interest form on the Foster Community website